Accessibility statement

This accessibility statement concerns the Map Service of Espoo and it was prepared on September 23, 2020. Accessibility of the service was reviewed by Trimble.

Conformity of the map service

The service partly fulfills the accessibility requirements.

Non-accessible content of the electronic service

Accessibility requirements do not apply to map services, and map service is not accessible with regard to map functionalities.

Not included in the legislation

Map is not included in the legislation.

Updating of the accessibility statement

The accessibility of the website will be ensured through continuous monitoring as technology or the contents change. This statement will be updated when the contents of the website change or further accessibility reviews are performed.

If you notice accessibility deficiencies in our map service, please let us know.

You can provide accessibility feedback through the online form, by email to or by calling the customer service number of Espoo’s E-services, tel. 09 816 34300.

Supervisory authority

If you notice any accessibility problems on the website, please send feedback to the City of Espoo first. It may take 14 days before you receive a response. If you are not satisfied with the response or do not receive any response within two weeks, you may send feedback to the Regional State Administrative Agency of Southern Finland. The agency’s website contains detailed information on how to submit a complaint and how complaints are processed.

Contact information for the supervisory authority

Regional State Administrative Agency of Southern Finland
Accessibility Monitoring Unit (in Finnish)
Tel. 0295 016 000 (switchboard)
Open: Mon–Fri 8:00–16:15

The City of Espoo is continuously improving accessibility

Our digital services undergo accessibility assessments, and we are committed to improving the accessibility of our digital services.

When developing new online services, we will pay attention to accessibility from the beginning. We will develop our knowledge of accessibility and assess the accessibility of the city’s current online services.

The City of Espoo’s Service Points provide assistance for the use of online services. The service advisers at the Service Points help users to whom the digital services are not accessible.

The accessibility statement was drawn up on 30 October 2020.